Shipping Policy
Refined delivery for a refined collection.
Delivery Timeframes
Excellence takes time, but we move with precision. Orders are processed within 24 hours of payment confirmation. Delivery within Lagos typically arrives within 1-2 business days. Nationwide delivery across Nigeria spans 3-5 business days, depending on your distinct location.
Shipping Fees
Shipping costs are calculated based on your selected pickup location (motor park or Lagos delivery area). Each location has its own shipping fee, which is clearly displayed at checkout before you finalize your order.
Order Monitoring
Precision is key. Once your acquisition is dispatched, you will receive an exclusive notification with real-time tracking intelligence. You may also monitor your acquisition status directly from your private account dashboard.
Logistics Partners
We collaborate exclusively with elite logistics partners across the federation to ensure your items arrive in pristine condition. Each piece is encased in bespoke protective packaging to safeguard its integrity during transit.
Support Assistance
Should your delivery exceed the estimated window or arrive in anything less than perfect condition, our support team is available via WhatsApp for immediate resolution. Your satisfaction is our absolute priority.
International Reach
While our primary focus is the Nigerian market, we cater to global patrons. For international shipping arrangements and bespoke logistics, please consult our support team directly.
Still have questions?
Our support team is available 24/7 to assist with your delivery enquiries.
Chat with Support